Christmas and the New Year is a time of quiet (well, unless you have 2 kids under 5 like I do) and mindfulness. It’s a time of pressing pause and stepping away from the workload that is universally appreciated. Essentially, it’s the time we can be pretty sure that clients and customers will respect our […]

The reason you don’t know what to write is most likely because you aren’t sure of what you want to say. So many businesses aren’t clear on their core messages – the things that are important for your audience to understand from the outset or what sets you apart. That’s why all of my courses […]

Instead of talking about the reasons you should do Contented, today I’m looking at the main reasons that people don’t join. See if any of these are familiar… Money The worry is that you might not have enough money to do the course or that you aren’t currently earning to your normal capacity due to […]

This week’s blog post was supposed to be about the importance of blogging. But that is now having to wait as I decided to write about burnout instead and the ten things that are helping me get through it. I’m not a wellness expert or a mental health practitioner, but I’m currently experiencing burnout and […]

Where do you begin when writing a Home page for your website?  Always begin with the bones.  In fact, begin with the bones for any page you’re writing but it’s the Home page where it’s most likely to go wrong as people either write too much (nobody will read it all) or they write too […]

A second lockdown will be particularly difficult for those independent retail businesses, especially those in tourism hotspots such as Cornwall who rely on the footfall of visitors to increase their trade. Today I’m sharing 10 of my favourite independent Cornish businesses who will still be trading online for this period.  Please give them a like […]

Your bio plays a big part in whether or not you receive a follow.  Potential clients sum you up in a matter of seconds from a combination of your Instagram grid aesthetic and what you have to say for yourself. Your bio can be notoriously difficult to write as there’s such little space but the […]

Once upon a time I worked in retail and so I have been on the receiving end of mystery shopping but the way that I do it is a little differently from the retail world.  In the shop I used to work there were clear points we would get from performing well when we were […]

I’ve put together 5 things to do this quarter to tie up 2020 and plan for 2021. Declutter I hate to go all Marie Kondo on you but start by throwing out the old.  Now is a great time to declutter your workspace, tidy up folders and files, clear that desktop and cross the Ts […]

That is the question of the day.  Some of the reasons you might not be able to create content? You’re sick Your child is sick You’re on holiday Someone dies You’re too busy actually working to focus on content creation. I’ve experienced all of these examples and that’s why I have a system in place […]